Our Programs
We offer programs in—what we call—four–and–a–half areas:
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Leadership and Management. Leadership for new leaders. Strategic
thinking. Understanding and dealing with change. Preventing sexual
harassment.
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Sales and Customer Service. Relationship selling. Serving customers
and keeping them for a lifetime. Working in an inbound call center.
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Communication Skills. Writing letters, memos, and email. Speaking in
public. Dealing with the public and the media. Basic writing skills.
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Personal Development. Managing your time and talents. Being more
creative. Changing jobs and careers.
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Workshops on Demand (this is the "half" area). We develop programs to
fit your needs. We identify what you want and write, design, and
produce great training programs to meet your objectives.